FAQ
1. What services does Express Hookah provide?
We provide premium shisha hire services for a range of events, including private parties, corporate functions, weddings, birthdays, and other special occasions. Our service includes high-quality shisha equipment, a variety of flavored tobaccos, and professional staff to manage your shisha experience.
2. Do you offer delivery and setup?
Yes, Express Hookah offers a full delivery and setup service. Our team will deliver the shisha equipment to your event, set it up, and ensure everything is working properly. We can also provide trained staff to manage the shisha throughout the event, ensuring a smooth and enjoyable experience.
3. What areas do you serve?
We serve Sydney CBD and surrounding suburbs. If you’re unsure whether your location is covered, feel free to contact us for more information.
4. How many shishas do I need for my event?
The number of shishas depends on the size of your event and the number of guests. Typically, one shisha can serve up to 4 people comfortably. If you're unsure, our team can recommend the ideal number based on your guest count.
5. What flavors of shisha do you offer?
We offer a wide variety of premium shisha flavors, including popular options like Double Apple, Mint, Watermelon, Grape, and many unique blends. You can request specific flavors when booking or ask for recommendations.
6. How long does a shisha session last?
A typical shisha session lasts about 45-60 minutes per bowl. Our team will ensure the shishas are properly maintained throughout your event, including replacing coals and refreshing flavors as needed.
7. Can you provide staff to manage the shishas at our event?
Yes, we offer professional attendants who will manage the shishas during your event, including setting them up, lighting the coals, changing the coals, and cleaning the equipment as needed. This ensures a hassle-free experience for you and your guests.
8. Do you offer non-tobacco or herbal shisha options?
Yes, we offer non-tobacco, nicotine-free herbal shisha options for those who prefer a smoke-free experience. These still provide the enjoyable flavor and smoke clouds of traditional shisha without the tobacco or nicotine content.
9. How much does it cost to hire shishas?
Our pricing depends on the number of shishas, the duration of your event, and any additional services (like staff or premium flavors). Please contact us for a personalized quote based on your specific event needs.
10. How do I book your services?
You can book by contacting us through our website or giving us a call at 0416 891 154. We recommend booking as early as possible, especially for larger events, to ensure availability.
11. Do you have any safety guidelines for using shisha?
Yes, we take safety seriously. Our team will ensure that all equipment is set up securely, and our staff will supervise the shishas during the event to prevent any accidents. We also advise keeping shishas away from children and using them in well-ventilated areas.
12. Can I cancel or reschedule my booking?
Yes, you can cancel or reschedule your booking, but we recommend notifying us as early as possible. Cancellation policies may apply, depending on how close to the event date you cancel.
13. What if I want to extend the shisha service during the event?
If you would like to extend the shisha service during your event, please speak to our staff, and we'll do our best to accommodate your request, subject to availability.
14. Is there a minimum hire requirement?
No, we do not hold a minimum hire requirement, so feel free to hire as few or as many shishas as you need for your event.
15. Do you provide shisha for outdoor events?
Yes, we can provide shishas for both indoor and outdoor events. However, for outdoor events, we recommend considering weather conditions like wind, which can affect the shisha experience. We can provide advice on how to manage shisha outdoors effectively.
16. Are there any age restrictions?
Yes, you must be at least 18 years old to hire or use our shisha services. We require proof of age for all bookings, as per local laws and regulations.
17. Do you offer any custom packages or deals for large events?
Yes, we offer custom packages tailored to the size and needs of your event. Contact us to discuss your requirements, and we’ll create a package that works for you.
18. How long does in take to have it delivered?
Generally we’re able to deliver within 1 hour from the time of order confirmation to Sydney South and CBD.
19. When do you collect the shisha?
We can organise pickup at your convenience, simply select the pickup date and a suitable time on our website upon ordering. Please note it is the hirer’s responsibility to ensure the pick up items are easily accessible at this time or an additional fee may be incurred.
1. What services does Express Hookah provide?
We provide premium shisha hire services for a range of events, including private parties, corporate functions, weddings, birthdays, and other special occasions. Our service includes high-quality shisha equipment, a variety of flavored tobaccos, and professional staff to manage your shisha experience.
2. Do you offer delivery and setup?
Yes, Express Hookah offers a full delivery and setup service. Our team will deliver the shisha equipment to your event, set it up, and ensure everything is working properly. We can also provide trained staff to manage the shisha throughout the event, ensuring a smooth and enjoyable experience.
3. What areas do you serve?
We serve Sydney CBD and surrounding suburbs. If you’re unsure whether your location is covered, feel free to contact us for more information.
4. How many shishas do I need for my event?
The number of shishas depends on the size of your event and the number of guests. Typically, one shisha can serve up to 4 people comfortably. If you're unsure, our team can recommend the ideal number based on your guest count.
5. What flavors of shisha do you offer?
We offer a wide variety of premium shisha flavors, including popular options like Double Apple, Mint, Watermelon, Grape, and many unique blends. You can request specific flavors when booking or ask for recommendations.
6. How long does a shisha session last?
A typical shisha session lasts about 45-60 minutes per bowl. Our team will ensure the shishas are properly maintained throughout your event, including replacing coals and refreshing flavors as needed.
7. Can you provide staff to manage the shishas at our event?
Yes, we offer professional attendants who will manage the shishas during your event, including setting them up, lighting the coals, changing the coals, and cleaning the equipment as needed. This ensures a hassle-free experience for you and your guests.
8. Do you offer non-tobacco or herbal shisha options?
Yes, we offer non-tobacco, nicotine-free herbal shisha options for those who prefer a smoke-free experience. These still provide the enjoyable flavor and smoke clouds of traditional shisha without the tobacco or nicotine content.
9. How much does it cost to hire shishas?
Our pricing depends on the number of shishas, the duration of your event, and any additional services (like staff or premium flavors). Please contact us for a personalized quote based on your specific event needs.
10. How do I book your services?
You can book by contacting us through our website or giving us a call at 0416 891 154. We recommend booking as early as possible, especially for larger events, to ensure availability.
11. Do you have any safety guidelines for using shisha?
Yes, we take safety seriously. Our team will ensure that all equipment is set up securely, and our staff will supervise the shishas during the event to prevent any accidents. We also advise keeping shishas away from children and using them in well-ventilated areas.
12. Can I cancel or reschedule my booking?
Yes, you can cancel or reschedule your booking, but we recommend notifying us as early as possible. Cancellation policies may apply, depending on how close to the event date you cancel.
13. What if I want to extend the shisha service during the event?
If you would like to extend the shisha service during your event, please speak to our staff, and we'll do our best to accommodate your request, subject to availability.
14. Is there a minimum hire requirement?
No, we do not hold a minimum hire requirement, so feel free to hire as few or as many shishas as you need for your event.
15. Do you provide shisha for outdoor events?
Yes, we can provide shishas for both indoor and outdoor events. However, for outdoor events, we recommend considering weather conditions like wind, which can affect the shisha experience. We can provide advice on how to manage shisha outdoors effectively.
16. Are there any age restrictions?
Yes, you must be at least 18 years old to hire or use our shisha services. We require proof of age for all bookings, as per local laws and regulations.
17. Do you offer any custom packages or deals for large events?
Yes, we offer custom packages tailored to the size and needs of your event. Contact us to discuss your requirements, and we’ll create a package that works for you.
18. How long does in take to have it delivered?
Generally we’re able to deliver within 1 hour from the time of order confirmation to Sydney and the surrounding suburbs.
19. When do you collect the shisha?
We can organise pickup at your convenience, simply select the pickup date and a suitable time on our website upon ordering. Please note it is the hirer’s responsibility to ensure the pick up items are easily accessible at this time or an additional fee may be incurred.
